I even experimented with contacting on the phone and obtained nowhere; all I could listen to is actually a recurrent information and After i request to speak to shopper relations, I might get hold up on.
After i bought for the complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights that were out there on USAIR. She instructed me there were no open seats on any with the early USAIR flights. I used to be online and could see that there were offered flights. I essentially booked a flight to verify it to her.
Regretably on account of climate I had been unable to get out in the tri cities by the due date this previous week. Nevertheless I am incredibly frustrated with American Airways shopper service.
My complaint is, on March 8th. My luggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Even so, the baggage had been ruined and taped up. I termed in the complaint without delay. I were givin various phone numbers and also the firt just one was just a recording to leave my telephone and another person would get again to me.
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Examining the post in Yahoo! a couple of AA rep composing “deaf and dumb†on their baggage is rude and so they ought to have a lot more than a bogus apology. you only misplaced a consumer.
AA shed my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine position. It took 3 days to have my baggage And that i needed to vacation to Panama Metropolis Aprt to obtain my luggage immediately after Tallahassee Aprt acquired it and despatched it to Atlanta then to Laptop by Delta.
Worst Airline ever?!?! Misplaced my baggage in Charlotte NC, February six following providing it (as well as my spouse’s) to 2 attendants at the baggage belt for returning travellers. Hers arrived in on our flight, mine did not. Now 11 times later and right after obtaining passed through phone hell plus some look at here extremely non caring individuals, I've experienced no Call from anybody. The normal response is “we are still attempting to locate your baggageâ€. Their questionnaire and all varieties are despatched to Baggage Claim department but not a soul definitely appears to be interested in performing anything at all to alleviate their problems.
Extremely disappointed re not enough acknowledgment of any soreness I encountered. Looks as if a simple courtesy.
I'm incredibly unhappy using your purchaser service!!! I feel it was more cost-effective in your case To achieve this to me than to run the flight which i was originally on, since the flight wasn't whole.
Get the CEO’s to read about repeat organization and then they are going to realize why They are really regularly not generating The underside line. I'm able to Truthfully claim that I’m never booking together with your airline all over again. thanks, Sincerely
So, There are several thing’s I've found which i will Observe below, and take into consideration it my very own academic venting considering the fact that they do not provide The client properly in any way regarding this: